Terms of Service and Privacy Policy Contract
1- Parties
1.1: Hostazor , which provides the services (referred to as Services) specified in this contract services section. (To be referred to as Hostazor) and the person / institution (referred to as Customer) specified in the details of the new customer registration section and the use of the internet site (referred to as "Site") on http://www.Hostazor.com.tr and the services to be purchased through this site shall be deemed to be signed with the following terms and conditions.
1.2: The parties express, accept and undertake the accuracy of the information contained in this contract.
2- Subject
2.1. This contract shall arrange the fees that the parties will pay to the Hostor in respect of the services they will receive in accordance with their preferences in their orders, in the course of their transactions, orders, messages sent by the customer, and in accordance with the information given in the registration process. These service and transaction disclosures are as follows.
2.2: Membership information is the information entered by the customer during membership. Since this information will be taken as basis for the transactions made, it is assumed that the customer and the member have entered this information correctly and correctly.
3- Responsibilities
3.1.1: Hostazor shall provide the services that the customer transmits on request. By accepting the order, the Host will accept that he / she has collected the relevant fee and will undertake to provide the service specified in the order. Our customers are required to register with accurate and verifiable data when registering. Otherwise the service is canceled unilaterally. Our support system is only at entry level and provides free support for problems that our company is experiencing. Technical support requests customized by Hostazor, such as technical support requests exceeding the initial level, problems arising from customer-based problems, and transports for 48 hours after the initial order, continue to be supported by the customer's preference. The back-up system is the responsibility of the customer and is the responsibility of Hostazor as long as the back-up system product offered at an additional charge for each hosting product is purchased and continued to be purchased.
3.1.2: Payment shall be made by Hostazor specifying the total amount to be issued during the order and the VAT payable according to the customer's monthly or annual payment preferences. Pricing offered as special offer is calculated on standard unit price in case of cancellation and necessary refund is given on this pricing.
3.1.3: Upon acceptance of the order and approval of the transactions, the Host will forward the control panel, ftp, sql and e-mail address usernames and passwords related to the service detailing the customer order detail to the customer and the service will be started. Responsibility for the accounts and passwords is the responsibility of the customer and the customer will be liable for the damages that may arise from these matters.
3.1.4: The customer undertakes to comply with the declaration and warnings received by Hostazor within the service provided. While using the hosting account, the Client declares, accepts and undertakes to comply with any notices posted by Hostazor. The Customer shall not distribute or sell the services provided free of charge and unrestricted to the third parties, whether paid or free of charge, and / or limited or unlimited, in the possession service.
3.1.5: Customer undertakes not to access any files or programs that are not accessible by using the software and programs that are available within the service, to avoid any problems due to such a problem and to meet the problems and problems that may arise.
3.1.6: Customer acknowledges and agrees that any taxes, duties and similar obligations in force during the use of the domain name, hosting or services received or that will be in force during the contract are his / her own.
3.1.7: accept all legal and criminal liability that may arise from the illegal use of such data, information and declarations that it is solely responsible for all transactions and data that are used and utilized by the website and e-mail services from all files, documents and programs and undertakes. No flaws can be communicated to the Host on any issues that may arise in this matter.
3.2.7 Hostazor pages shall not be liable for any obscene, out of verifiable, endorsement or user made pages prior to submission. If Hostasor user accounts violate these guidelines or for any other reason or if Hostazor is harmful to his or her employer The hostess has the right to delete the facts and actions that contradict the law, without notifying the customer.
3.1.8 Hostazor shall not be liable for any material or moral damages that may be incurred from the misuse of customer data contained in the service provided, the contents of data, all data used by the email. The back-up and storage obligations of these data belong to the customer. Hostazor will regularly perform backup and maintenance of all data of the customer. In spite of this, Hosazor backs up its email accounts in regularly made backups and backs up the "messages" in these email accounts once every 3 months. In weekly backups, email messages are kept out of backup. It is recommended that these messages should be backed up regularly by the customer with a pop3-supported software (outlook etc.). The backup of these Data is the responsibility of the customer unless otherwise stated in the contract.
3.1.9: Hostazor shall carry out domain name registration procedures that have been ordered by the customer and paid without any problems. It is the owning customer of domain name which is registered and paid by registration request accepted by order. Domain names received within the campaign and promotions will be transferable after the next payment period has passed. Hostasor will be able to process the domain name in response to the client's request. The customer will make arrangements, changes and transfer requests on the domain name as soon as possible. Also, the present gifts of the products are not included in the campaign during campaign periods. We also have the right to not transfer domains to domain companies where our company is a reseller. You can apply for a transfer to the domain companies we are a reseller 7 days before the service end date.
3.2.0: Hostazor is doing an email cleanup every 3 months with the intention of preventing excessive e-mail accumulation on the servers. For this reason, your emails older than 3 months are automatically deleted from our servers. Your important emails are outlook v.b. It is recommended to backup with software.
3.2.1: Unless otherwise noted, all our hosting packages have a limit of 200 domain-based email submissions per day. Within 24 hours, the email flow of accounts sending more than 200 emails is stopped.
3.2.2: Hostazor will start to automatically delete old messages from 3 months when more than 1000 messages are accumulated in 1 email box with the aim of preventing excessive email accumulation on the servers.
3.2.3: Hostazor limits all Hosting and E-Mail packages with 100.000 objects (Inode). Reserves the right to suspend accounts that exceed the limit.
3.2.4: Hostazor keeps "php mail ()" function in all shared hosting packages closed to prevent spam mails. PHP-based mailing can only be done by setting up an SMTP connection.
3.2.5: As our company has the right not to support from any platform other than hostazor.com.tr internet site, e-mail addresses, hostazor.com.tr skype address and live support system on site, our company will not be able to receive support from customers on different platforms. It is important to note that our customers who need support are able to receive support via communication channels as our company has stated, otherwise they will not be able to receive support.
3.2.6: The service will be closed for the service fee which is not paid during the two invoicing period, the related customer is prohibited from shopping through our company.
3.2.6.1: Hostazor is authorized to delete the service completely after 7 days from the date of payment of the invoice. In case the communication is not made within the invoice due period, the related customer is deemed to have accepted the deletion process.
3.2.7: Our customers are responsible for all the transactions made on the servers or vendor hosting services in respect of the services they provide to our customers who sell web hosting, vps vds through our company. For the relevant sales and distribution services, there is a requirement to have TIB approved place issuance certificate. Our customers who provide hosting and hosting without a placeholder certificate accept the responsibility for all transactions made through the server and declare that they are responsible for the transactions that are subject to their own control under the terms of the customer agreement. Free shipping is only available for less than 20 GB of data in cPanel and Plesk administration panellas. In addition, the transaction covers the 48-hour period following the initial ordering period. Subsequent move requests for the service are charged according to the unit price.
3.2.8 Our customers are responsible for all transactions made on their servers or vendor hosting services in respect of the services they provide to our customers who sell vhost and vps vds by buying and selling servers through our company. For the relevant sales and distribution services, there is a requirement to have TIB approved place issuance certificate. Our customers who provide hosting and hosting without a placeholder certificate accept the responsibility for all transactions made through the server and declare that they are responsible for the transactions that are subject to their own control under the terms of the customer agreement. Also, uploading and downloading files via our servers can not be done. If done, the service is completely terminated, the files are deleted without backing up.
3.2.9 The service is closed for the service fee which is not paid during the two invoicing period and the related customer is prohibited from shopping through our company.
Hostazor reserves the right to interrupt trading with its customers who misuse their servers and not to provide any service. Accounts are terminated in relation to the contract for malicious use of servers and services, and the related customer is disconnected from the company.
4- Time
4.1: Business The order and payment transactions of this contract are transmitted from the internet to Hostasor and the rights and obligations of the parties are initiated.
4.2: The contract period is the payment period that the customer has selected during the order for the relevant service.
4.3: If the parties do not warrant that the contract will expire at the end of the term up to 10 working days before the end of the contract, the contract shall extend to the same terms and conditions as the previous contract period. (changes in the price are reserved.)
5- Price
5.1: The amount to be paid in return for the services specified in this contract is the amount specified during the ordering process. VAT is calculated by including the vat later on and the collection is done by showing the customer.
5.2: Hostazor reserves the right to amend prices and tariffs without prior notice in the period of November and December. Customer acknowledges, agrees and undertakes any changes that may arise in the course of these changes.
5.3: The Central Bank at the date of the remuneration shall be paid in Turkish Lira at the effective selling rate.
5.4: The customer is obliged to pay the credit card account if there is a credit card payment order during the ordering process until the end of the 5th business day from the date of payment of the fee bill, or to the bank account numbers specified in the customer contact address if there is no credit card payment order.
5.5: Hostazor reserves the right to deduct the difference in case of payment delay.
5.6: Hostazor reserves the right to open or close the relevant service until the customer completes the payment process.
5.7: No refunds for domain / domain name, SSL certificates and server services (co-location, dedicated, vps virtual servers) as specified during ordering.
6- Suspension
6.1: The customer reserves the right to stop all of the services given to the Host, Customer, e-mail, web, ftp accounts due to problems with payment, provision problems in the customer with credit card payment order or provisions and obligations related matters.
6.2: In the case of this status, no e-mail, web, ftp access can be made on behalf of the client and e-mails are rejected by blocking e-mail accounts.
6.3: The maximum CPU and RAM usage per site on all our servers is 15%. User accounts that exceed 15% will be suspended after the first alert.
6.4 We need copyright on our servers T.C. it is forbidden to keep content contrary to the laws. In this content; Hack, Crack, Warez, Adult, Bet, Movie and MP3 content. The software updown is forbidden. The files detected by the automation system are automatically deleted when it is used as a storage area. The data will be cleared on our servers without backup provided within the hosting. Sponsor hosting has to publish a sponsor link on the ad side. Otherwise, the services are stopped. In the meantime, the DNS address is deleted by deleting the modified hosting account. The products won by the draw will be delivered within 30 days. The relevant products have to comply with my intended use contract. The winners of the promotional products will be contacted within 30 days and the printing process will be followed by the adrese they specified.
6.5: The security of all software on the server belongs to our customers. Our company is in no way responsible for any issues that may arise with respect to your software which may be caused by Chmod 777.
6.5: The security of all software on the server belongs to our customers. Our company is in no way responsible for any issues that may arise with respect to your software which may be caused by Chmod 777.
6.6 Accounts that are found to have spamming (spamming) and phishing on our servers will be permanently closed following notification from relevant agencies of these activities.
7- Termination
If the client fails to fulfill his obligations and commitments by acting in contradiction with any of the provisions of this contract and if he or she finds that the information stated on the front of the contract is not correct then in case the above mentioned contract is continued for more than 7 days, The cancellation process of our products is provided only through the system and by requests made through the cancellation request system on the product options.
In the event of such termination, acceptance and undertaking that he will not be able to claim the final contract price that he has paid, irrespective of the remaining period, and to pay the commercial penal compensation 5 times the contract value in force at the date of termination. In addition, our clients are committed to sanctions such as the sharing of information by third parties about our company, suspension or deletion of services in cases such as defamation. The communication made on our company can not be used as evidence, as communication and any communication can not be shared on different platforms.
The client has the right to terminate this contract at the end of the contract provided that the contract stipulates in writing at least 10 days before the end of the contract with no reason at all.
In the event that the contract is terminated by the customer prior to the termination of the contract, it declares, accepts and undertakes to pay half of the fees to be paid up to the end of the contract in full and in advance.
After 30 days from the expiration of the contract, Hostazor has the right to delete the files belonging to the account.
8- Communication and information addresses
8.1: For all kinds of notices arising out of the contract of the parties, the parties have accepted, declared and committed the postal addresses stated in the order address as legal residence.
8.2: Any notices made to these addresses will be deemed to have been served even if they are not reached by the parties. Existing addresses will be valid unless changes to these addresses are notified in writing to the other party.
8.2: Any notices made to these addresses will be deemed to have been served even if they are not reached by the parties. Existing addresses will be valid unless changes to these addresses are notified in writing to the other party.
8.3 Hostazor may send messages, information, texts, notices, payment notifications, transaction charts, account extras to the e-mail address and telephone number allocated to the customer during the contract period. The customer declares, accepts and undertakes that it shall be deemed to have notified him or her that he or she has not received electronic messages, and that such messages have been notified in legal sense 1 day after the date on which such messages have been sent.
9- Default payment deduction
9.1: The Customer is deemed to default if he / she does not pay for the services he / she received within 4 days following the application deadline. In this case, you can ask for a 15% monthly default interest rate starting from the invoice date. Customer declares and agrees to pay such delay interest and currency difference bill.
9.2. The Client shall be entitled to 15% monthly default interest, 50% penal clause, 10% Attorneyship Fee and any other legal fees payable in the case of any claim arising out of this contract, declares, accepts and undertakes.
9.3: If the Client is entitled to receive a non-arrearsful preliminary Harassment and Precautionary Measure of the Hostarity in case of application for legal reservations for the collection of receivables arising out of this contract, the Client shall be entitled to receive a guarantee from the Borrower and the precautionary measure, accept and undertake that they will be paid by themselves and that there will be no objection to these matters.
10. Services on conducting operations that violate the Republic of Turkey law, warez, adult, spam, conducting illegal operations such as shipping and also shared their social media followers applications and spam mail application is prohibited hosted on hosting services. If these transactions are made, the services will be terminated and the related customer can not be served. In this regard, our company has no spare responsibility.
10.1: This contract is composed of 11 items and subheadings together with this contract, which is read and understood by the parties and signed. (Signature is deemed to have been delivered to the hostel in the internet environment.) If the hostager finds it necessary, he can add new items and / or subtitles, change them or make changes on the items. The customer declares and undertakes that they have accepted these changes beforehand. Customers who already have hosting services and who send cancellation requests before the campaign can not benefit from the campaign for 1 month.
10.2: Providing software and customer support to the Hostasor Dealer, the services provided (domain reseller hosting system sms vds vps) provide support. Our clients accept the declarations at their terms without our agreement. Hostazor reserves the right to announce support systems such as Sms - Mail - Call and its campaigns and announcements to its customers with contract approval. Hostazor offers solutions with special support packages for all technical problems arising from customers.
10.3: Hostasor Anyone who accepts the terms of membership shall be deemed to have accepted this contract. Hostazor has the right to send electronic messaging and informational messages. You must contact the authorities to avoid receiving the message.
10.4: Our services are available for 30 days. The refunds are completed within 30 business days, there is no money in server products, Domains and Hosting Services. In case of any disputes related to any kind of victimization, the initiative belongs to Hostazor Internet and Information Technologies. In addition, there is a continuous return option if the service promised in seo service is not provided.
10.5: In Hosting Services and Server Services, exploit and virus-like harms that damage the navy and the writing will be prohibited, and in case of violation, the service will be terminated without spare.
10.6: Our customers are responsible for backing up our services. As Hostazor can not be held liable for possible loss of data, every customer undertakes to make weekly - monthly - annual backups while receiving service.
10.7: Monthly product purchases are not carried in hosting services.
10.7.1: If your site is closed in Backlink and Seo Optimization services, the service will be canceled if redirected.
10.7.2 Backlink services are subject to a non-deductible cost of refunds.
10.7.3: Server - VPS - VDS - Hosting Domain Name Services Not Returned
10.8: Hosting exploit in Accounts is prohibited to do file upload download. If the contract is not followed, the service is terminated and the files are permanently deleted.
10.9: Work is born during the implementation of this contract